Our Management Team
Susan Hickey,BS,LNFA
Susan has been in long term care since 2003. She became the Administrator at New Hope Manor, INC. in October 2004. Susan worked for the Texas Department of Health in the licensing and regulatory department for healthcare facilities for twenty years. Her goal is to ensure that each resident receives quality care and achieves their maximum rehabilitation within a safe, comfortable and home like environment. She has a Bachelor's Degree in Long Term Healthcare Administration from Texas State University in San Marcos.
Pat Ward, RN
Pat has been in Long Term Care for more than 20 years. She has a degree in Nursing from Lamar University in Beaumont, Texas. She worked at her prior facility for 9 years, where she received their Director of Nursing of the year award in 2006. Pat has clinical wound care experience. Her goal is to maintain high clinical standards and ensure that the residents receive great care.
